Privacy Policy

1. Information We Collect

When you use our website or contact us, we may collect the following information:

• Name, phone number, and email address (when you fill out our contact or estimate form)
• The service you're requesting and any details you provide about your issue
• Your city or service address (for dispatching purposes)
• Browser and device information collected automatically via analytics tools
• Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

• Respond to service requests and contact you to schedule or confirm appointments
• Provide estimates and quotes for plumbing and drain cleaning services
• Send appointment reminders or follow-up communications related to your service
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Services

Our website uses the following third-party services that may collect data:

• Google Analytics / Google Ads: Used to track website traffic and measure the effectiveness of our advertising. Google may use cookies to collect anonymized data about your visit.
• Meta (Facebook) Pixel: Used for advertising measurement and retargeting on Facebook and Instagram.
• Form submission tools: Contact form submissions are stored securely and used only for responding to your inquiry.

4. Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and gather analytics. You can disable cookies in your browser settings, though this may affect some website functionality.

5. Data Retention

We retain contact form submissions and customer information for as long as necessary to provide services and comply with applicable law. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: